Monday 24 May 2010


T.Y.B.A. Paper VI – Industrial and Organizational Psychology 2011-12
(Applied component) Theory = 80 marks; Project = 20 marks
(100 marks paper for students of Distance Education)
Objectives: -
1. To impart knowledge and understanding of the basic concepts in and various facets of Industrial and Organizational Psychology

2. To create awareness about the role and importance of Psychological factors and processes in the world of work

3. To create a foundation for higher education and a professional career in Industrial Psychology and Organizational Behaviour

(3 lectures per week; 36 lectures per term; 8 lectures for each of the 8 topics; 5 lectures in the first term for Orientation to the paper, and 3 lectures for Orientation to projects)

Topic I. Employee Selection Principles and Techniques
a) Manpower planning
b) Job and Work Analysis
c) What’s your Ideal Job?
d) The Recruitment Process
e) An Overview of the Selection Process
f) Fair Employment Practices
g) Biographical Information, Interviews, References and Letters of
h) Assessment Centers

Topic II. Performance Appraisal
a) Fair Employment Practices
b) Why Do Performance Appraisal?
c) Objective, Subjective, or Judgmental Performance Appraisal Techniques
d) Performance Appraisal Methods for Managers
e) Sources of Bias in Performance Appraisal
f) Ways to Improve Performance Appraisals
g) The Post-Appraisal Interview
h) Performance Appraisal: a poor rating?

Topic III. Training and Development
a) The Scope and Goals of Organizational Training
b) Staffing for Organizational Training
c) The Pre-Training Environment
d) How People Learn: Psychological Issues
e) Types of Training Programs
f) Career Development and Planning
g) Evaluating Organizational Training Programs

Topic IV. Leadership
a) The Quality of Modern Leadership
b) Leadership Theories and Leadership Styles
c) The Role of Power and The Role of Expectations
d) Leadership Functions
e) Characteristics of Successful Leaders
f) Pressures and Problems of Leaders
g) Diversity Issues in Management

Topic V. Motivation, Job Satisfaction, and Job Involvement
a) Content Theories of Motivation
b) Process Theories of Motivation
c) Job Satisfaction: The Quality of Life at Work
d) The Relationship between Job Satisfaction and Pay
e) Job Involvement and Organizational Commitment

Topic VI. The Organization of the Organization
a) The Bureaucratic Organizations of the Past
b) High-Involvement Management and Employee Participation
c) Total Quality Management
d) Organizational Change
e) Socialization of New Employees
f) Organizational Culture
g) Labor Unions
h) Informal Groups: The Organization within the Organization
i) Technological Change and Organizational Structure

Topic VII. Stress in the Workplace
a) Occupational Health Psychology
b) Physiological Effects of Stress
c) Individual Differences in Responding to Stress
d) Work-Family Balance
e) Stressors in the Work Environment
f) Stress-Management Programs
g) Employee welfare Programs

Topic VIII. Consumer Psychology
a) The Scope of Consumer Psychology
b) Research Methods in Consumer Psychology
c) The Nature and Scope of Advertising
d) Consumer Behavior and Motivation

Note – As an Orientation to this paper, the following sub-topics should be taught in brief (questions will not be set on these sub-topics)

a) Would people work if they did not have to? Industrial-Organizational Psychology on the job and in Everyday Life; What I-O Psychology Means to Employers; An Overview of the Development of I-O Psychology; Challenges for I-O Psychology; Careers in I-O Psychology; Practical Problems for I-O Psychologists
b) Requirements and Limitations of Psychological Research; Research Methods -Experimental Method, Naturalistic Observation, Surveys and Public Opinion Polls, Virtual Laboratories: Web-Based Research
c) Problems with Using Psychological Tests

Book for study
Schultz, D., & Schultz, S. E. (2010). Psychology and Work Today.( 10th ed.). Pearson Prentice Hall

Books for reference

1) Aamodt, M.G. (2004). Applied Industrial/Organizational Psychology. (4th ed). Wadsworth/ Thomson Learning

2) Aswathappa, K. (2005). Human Resource and Personnel Management – Text and Cases, 4th ed, New Delhi, Tata McGraw-Hill Publishing Co. Ltd.

3) Dessler, G., & Verkkey, B. (2009). Human Resource Management. 11th ed., Pearson Education, Dorling Kindersley India, New Delhi

4) French, W.L., Bell, C.H. Jr, & vohra, V. (2006). Organization Development: Behavioural science interventions for organization improvement. 6th ed., Pearson Education, Dorling Kindersley India, New Delhi

5) Greer, C.R. (2001). Strategic Human Resource Management; A general managerial approach. 2nd ed., Pearson Education, 6th Indian reprint 2004

6) Hellriegel,D., & Slocum, J.W. (2004). Organizational Behavior.( 10th ed.). South Western/ Thomson Learning

7) Hersey, P., Blanchard, K. H., & Johnson, D. E. (2001). Management of Organisational Behaviour. 8th ed., Pearson, Dorling Kindersley India, New Delhi. 3rd Indian reprint 2009

8) Hoyer, W.D., MacInnis, D.J., & Dasgupta, P. (2008). Consumer Behaviour. Biztantra, New Delhi

9) Jones, G.R., & Mathew, M. (2009). Organisational theory, design, and change. 5th ed., Pearson Education, Dorling Kindersley India, New Delhi

10) Landy, F. J., & Conte, J. M. (2004). Work In The 21st Century. (International ed.), McGraw Hill co.

11) Landy, F. J., & Conte, J. M. (2009). Work In The 21st Century: An Introduction to Industrial and Organizational Psychology, 3rd Edition Wiley-Blackwell

12) Luthans, F. (2005). Organizational Behavior.( 10th ed.). McGraw Hill.

13) Matthewman, L., Rose, A., & Hetherington, A. (2009). Work Psychology: An introduction to Human Behaviour in workplace. Oxford university press

14) McKenna, E. (2006). Business Psychology and Organisational Behaviour: A student’s handbook. 4th ed., Psychology Press, 1st Indian reprint 2009

15) Miner, J.B. (2002). Organisational Behaviour: Foundations, theories, analyses. New York: Oxford university press

16) Muchinsky, P.M. (2003). Psychology Applied to Work.( 7th ed.). Wadsworth/ Thomson Learning

17) Newstrom, J.W., & Davis, K. (2002). Organizational Behavior: Human Behavior at work (11thed.). Tata McGraw- Hill

18) Pareek, U. (2003). Training Instruments in HRD and OD (2nd ed.), Tata McGraw- Hill Publishing Company, Mumbai

19) Pareek, U., Rao, T.V., Pestonjee, D.M. (1981). Behavior Process in Organizations: Readings, Cases, Instruments. Oxford and IBH Publishing Co., New Delhi

20) Pareek, U. (2008). Understanding Organizational Behaviour. Oxford University Press, New Delhi

21) Sanghi, S. (2007). Towards personal excellence: psychometric tests and self-improvement techniques for managers. 2nd ed., Response books, Sage publications

22) Schultz, D., & Schultz, S. E. (2002). Psychology and Work Today. ( 8th ed.). Pearson Indian reprint 2008, by Dorling Kindersley India pvt ltd, New Delhi

23) Sekaran, U., (2004). Organisational Behaviour : Text And Cases.( 2nd ed.). New Delhi: Tata McGraw- Hill

24) Shani, A. B., & Lau, J.B., (2005). Behavior in Organizations: An Experiential Approach. (8th ed.). McGraw Hill

25) Singh, D. (2006). Emotional intelligence at work: A professional guide. 3rd ed., New Delhi, Sage publications

26) Sinha, J. B. P. (2008). Culture and Organisational Behaviour. New Delhi, Sage publications.

T.Y.B.A. Paper VI –Industrial-Organisational Psychology

80 marks, Duration 2 1/2 hours for Regular students
100 marks, Duration 3 hours for Distance Education students

There will be 2 Sections in the paper, with 6 questions in Section I and 1 question in Section II. Section I will have 80 marks. Regular students have to attempt questions only from Section I. Section II will have 20 marks. Distance Education students have to attempt questions from both the Sections.

Section I
Question no. 1 will be of 40 marks with internal choice, with 3 full-length essay-type sub-questions in it, A, B, and C. These 3 sub-questions will be on any 3 topics out of the 8 topics in the syllabus. Each sub-question will carry 20 marks. Any 2 sub-questions are to be attempted out of the 3 given in Question no. 1.

The combination of 3 topics in Questions no. 1 will vary across the 3 sets in an academic year and across examinations in different academic years. For example, Question 1 can be on topics I, III, and V or III, V, and VI, or I, IV, and VII, or II, IV, and VI, or II, VI, and VIII and so on, on any one combination of all the possible combinations of 3 different topics.

The remaining 5 questions, each carrying 20 marks, will be on the remaining 5 topics in the syllabus which are not covered in Question no. 1. Any 1 of these may be of Short Notes (any 4 out of 6, each having 5 marks) and the remaining 4 will be full-length essay-type.

Students can attempt Question no. 1 and any 2 more questions from Questions numbered 2 to 6, or any 4 questions from Questions no. 2 to 6. No question is compulsory.

Section II (only for Distance Education students) will have Question no. 7 of 20 marks - Write Short Notes on any 4 out of the 8 given. There will be 1 Short Note from each of the 8 topics in the syllabus.

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